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IBM, Salesforce expand AI partnership for deeper customer insights

January 19, 2018

Via: ZDNet

IBM and Salesforce announced Friday an expansion of their strategic partnership that brings more data integration to companies so they can better interact with customers.

Under the extended partnership, IBM will build a Watson app for Salesforce’s Quip Live Apps, launching AI tools on the collaborative document platform.

Salesforce introduced Live Apps in November 2017 to be embedded directly into any Quip document. IBM will utilize its Watson platform within Quip documents to “increase the effectiveness of sales teams across the lifecycle of an opportunity.”

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