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How Cloud Contact Centers Will Revolutionize Customer Service in 2018

January 30, 2018

Via: VMBlog

Most business owners are devoted to offering the best customer service possible. From providing great products and services at amazing prices to always being there for their customers to answer questions, owners and managers typically understand the importance of customer service and do what they can to take care of their valued clients.

However, in some cases, business owners and their teams of employees can get so busy with the nitty gritty tasks of running the company — for example, creating the products and services and figuratively putting out a variety of fires during the day — that they may end up missing important calls from new and potential customers and run out of time to return messa

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