Artificial intelligence, machine learning, and automation are all set to eliminate repetitive tasks at work. Artificial intelligence is being adopted across businesses in manufacturing, transport, utilities, facilities, operations, and IT. Forrester predicts that by 2025, 16% of US jobs will be replaced by cognitive technologies such as robots, artificial intelligence, machine learning, and automation, with new roles such as “robot monitoring professionals, data scientists, automation specialists, and content curators”.
Organizations that are embracing automation are enjoying improved productivity, time saving, and cost cutting. It is evolving quickly into business intelligence applications, and in IT specifically, opportunities to apply automation in procurement and maintenance look to offer major disruptive potential.